Privacy Policy for Pax AI Content Moderation Service

Last Updated: 28th June 2024

1. Introduction

Pax ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content moderation service.

2. Information We Collect

We collect the following types of information:

a. Account Information:

  • Email address
  • Password (encrypted)
  • User ID (generated internally)

b. Project Information:

  • Project name
  • Project description
  • API key (generated for each project)
  • Project settings and configurations

c. Content Data:

  • Messages or content submitted for moderation
  • Moderation results (e.g., whether content is flagged, reasons for flagging)
  • Confidence scores of moderation decisions

We process this data solely on behalf of our users and act as a data processor with respect to any personal data contained therein, in accordance with applicable data protection laws such as GDPR and CCPA.

d. Usage Data:

  • Analytics data (e.g., number of API calls, flagged content statistics)
  • Log data (e.g., IP addresses, browser type, pages visited)

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our content moderation service
  • Improve and optimize our AI models and algorithms only in aggregated, anonymized form that cannot be used to identify any individual, unless explicit consent or a valid legal basis is provided by the data controller (our customer).
  • Generate analytics and reports for our users
  • Communicate with users about their account and service updates
  • Ensure the security and integrity of our platform

4. Data Storage and Security

We use Supabase to store user data securely. All data is encrypted in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

We conduct regular security audits, enforce role-based access control, and ensure that any subprocessors meet equivalent security standards.

5. Data Retention

We retain your personal information and moderated content data for as long as necessary to provide our services and comply with our legal obligations. You can request deletion of your account and associated data at any time.

End users whose personal data is submitted by our customers may also request deletion, subject to verification and coordination with the data controller.

6. Third-Party Services

We may use third-party services, such as OpenAI, to process content data. Where such services act as subprocessors, we ensure they are bound by data processing agreements that comply with GDPR, CCPA, and other applicable privacy laws. A list of subprocessors and their purposes is available upon request.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing, including profiling based on legitimate interests
  • The right to lodge a complaint with a supervisory authority (for EU residents)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our service is not directed to children under 13, and we prohibit the submission of personal information about children under 13 without verifiable parental consent. Customers using PaxMod must ensure that any data provided complies with COPPA and other child protection laws.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

paxmod@gmail.com